Privacy Statement


The privacy statement applies to all the products, services, websites, and apps provided by GotIncite. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client,” "You," and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company,” "Ourselves,” "We,” "Our," and "Us" refers to our Company. "Party,” "Parties,” or "Us" refers to both the Client and ourselves. Any use of the above terminology or other words, in the singular, plural, capitalization and he/she or they, is taken as interchangeable and, therefore, referring to the same.

The privacy statement deals with a lot of “you.” The “You” may be relevant to people belonging to three different categories mentioned below.

Creators: You are a regular client of Gotincite and use the software to create surveys, applications, forms, or questionnaires, or you are using it for collaborating on or reviewing surveys, forms, applications, or questionnaires within an account.

Respondents: If you have received any survey, feedback form, application, or questionnaire powered by.

Website Visitors: You visit our website through the social links or promotions on various digital channels.

Information We Collect

For Respondents

Contact Information

You might have to provide us with your contact information while using our services related to feedback forms on the website. Our employees may also collect your contact information when you reach them for any queries related to the products and services.

You might have to provide us with your contact information while using our services related to feedback forms on the website. Our employees may also collect your contact information when you reach them for any queries related to the products and services.

Usage information

When we say usage information, it refers to your information whenever you interact with our website and services. This includes the info about the web pages you visit, what you click on, language preferences while you are on those pages, your buying interests, and so on.

Device and Browser Data

We collect the device and application information you use to access our services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. If you are on a mobile device, we also collect the UUID for that device.

We use first and third-party cookies and tracking services that employ cookies and page tags to collect data about visitors to our websites. This data includes usage and user statistics. We provide more information on cookies and in our Cookies Notice.

Log data

Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about each access’s nature, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type, and timestamps.

Referral Information

If you arrive at the GotIncite website from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.

Information From Third Parties And Integration Partners

We collect your personal information from third parties. For example, you permit those third parties to share your information with us, where such information is publicly available online or through your device/browser data.

For Creators

Registration Information

To register with GotIncite, you need to open an account before you can use our services. When you register for an account, we collect your first and last name, username, password, and email address. If you choose to register by using a third-party account (such as your Google or Facebook account), please see “Information from third parties” below.

Billing Information

If you make a payment to GotIncite, we require you to provide your billing details, name, address, email address, and financial information corresponding to your selected payment method.

(e.g., a credit card number and expiration date or a bank account number). If you provide a billing address, we will regard that as the account holder’s location to determine the GotIncite entity with whom you contract and the sales tax, if applicable, to be applied to your purchase.

Account Settings

You can set various preferences and personal details on pages like your account settings page (or on your account settings page for our other products as applicable). These may include, for example, your default language, time zone, and communication preferences.

Heading Title

We store your survey/form/application data (questions and responses) and provide analysis tools for you to use concerning this data.

Profile information

When you sign up with GotIncite, you are required to provide us with information about yourself. If you are in an Enterprise account, this may include providing your photo so your administrator(s) and colleagues can identify you.

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it can be indexable by search engines. Our services provide you with different options for sharing and deleting your content. Still, we cannot delete content from search engines, so you need to be careful about publicizing your information.

Information we share

We do not share your information or data with third parties outside GotIncite except in the following limited circumstances:

If you are a Creator that is part of a team plan or Enterprise plan using GotIncite, your account information and data will be shared with the primary administrator(s). Your survey data may also be visible to other members of your team. Your administrator(s) will be able to view your account data, change your passwords, suspend, transfer or terminate your account or restrict your settings. For further queries on this, please refer to your organization’s internal policies.

Suppose your organization has purchased an Enterprise account and you are using an email address on a domain owned by your employer or organization linked to your account. In that case, you may be asked to migrate to the Enterprise Account. Your email address, name, and account data will subsequently be visible to the primary administrator(s) for that account once you have been migrated. You may be notified in advance of this migration and allowed to change the email address linked to your account if you are not using your account for business purposes.


As described in our Cookies Notice and here in our Privacy Notice, we use certain cookies that you agree to when you use our sites and, in the case of some cookies, for the legitimate interests of delivering and optimizing our services (where the cookie provides essential functionality). Cookies are small bits of data we store on the device you use to access our services to recognize repeat users. Each cookie expires after a certain period, depending on what we use it for. We use cookies and similar technologies for several reasons:

To gather metrics

For example, we will collect data about the number of clicks it took Respondents to complete a survey, whether they left and returned to a study, whether they skipped parts of research and how long it took to complete the task details about the survey-taking. We also record clicks of the survey creation process to determine whether the product is intuitive enough to improve the overall service experience. This information is collated and kept at an aggregated, pseudonymized level.

To make our site easier to use

Creators: if you use the “Remember me” feature when you sign in to your account, we store your username in a cookie to make it quicker to sign in whenever you return to GotIncite.

For Security Reasons

We use cookies to authenticate your identity and confirm whether you are currently logged into GotIncite or determine if an incident impacts you.

To Provide You With Personalized Content

We store user preferences, your default language, device and browser information, your profile information, which includes the level of usage of service and the web-pages on our site that you visit, so we can identify you across devices and personalize the content you see.

To Improve Our Services And Track Our Campaigns

We use cookies to analyze and measure your visits to and explore our websites and track referral data. This information helps us develop and improve our services (it helps us focus on the parts of the service you seem most interested in), optimize the content we display online, and track the success of marketing campaigns.

To Advertise To You

We, or our service providers and other third parties we work with, place cookies when you visit our website and other websites or when you open advertising content online or emails that we send you to provide you with more tailored marketing content (about our services or other services), and to evaluate whether this content is useful or practical.

Google Analytics

We use Google Analytics as a tool to measure the success of our advertising campaigns and referrals through third-party advertising partners. The Google Analytics data collected for these purposes is aggregated and anonymous.

Where you have explicitly consented or have not disabled third party advertising cookies (depending on your location), we will also use Google Analytics data to support display advertising, including re-targeting. In addition to customizing your preferences for these behaviors through steps outlined in our banners and privacy notices, you can also customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how google serves ads by viewing its Customers Ads Help Center.

You can also choose to remove or disable cookies via your browser settings.

Privacy Statement Updates

In case of any privacy updates, we update them here in the privacy statement. If there is a material privacy change, we shall ensure to send it personally to all our account holders without fail.

“We get valuable insights from the customers and how they really feel about your services".


+1 801 259 4800

[email protected]

827 E Pioneer Road

Unit#103 Draper

Utah 84020, U.S.A

© Copyright GotIncite 2024. All Rights Reserved.